Free Template:

Get Started on B2B eCommerce
with Our Sample RFP Template

Creating a Request For Proposal from scratch can be challenging and time-consuming. That’s why we’ve collected the most important business and technical questions any company should ask when researching B2B eCommerce software vendors.

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What is an RFP template?

This is a sample request for proposal (RFP) template that you can download, modify, and compile according to your needs. It’s an evaluation of B2B eCommerce capabilities or online marketplace features as demonstrated by your shortlisted vendor.

How to use an RFP?

As you get your RFP responses back, you can leave them as is, or resubmit a new RFP to reflect their feedback. Once you receive all the proposals, you can move on to the negotiation phase, or continue narrowing down your potential vendors with more detailed questions.

Who does an RFP help?

Whether it’s your first time launching a B2B eCommerce software project or you’re replatforming your existing website, this B2B eCommerce RFP template will be helpful for both in-house teams of B2B commerce companies, as well as for consultants/agencies researching different vendors on their client’s behalf.

Sample RFP Template

What does a sample RFP template include?

We have collected the most essential questions you should ask a B2B eCommerce vendor to quickly realize if they can fit your business' B2B eCommerce requirements both at present and in the future. This B2B eCommerce RFP template is offered as an Excel spreadsheet so you can download it, add/delete questions, and re-use it as needed.

Operational Efficiencies

Vendor Profile Questionnaire

A profile you should fill out on each vendor before starting the conversation will give you a better understanding of their background, current fit, and potential for the future.

B2B eCommerce Feature List

B2B eCommerce Feature List

A structured list of the B2B features you must inquire about, such as administrative capabilities, catalog management, pricing, ordering, checkout flows, reporting, marketing, and more.

Technical Questionnaire

Technical Questionnaire

A cheat sheet your CIO will appreciate covering questions about eCommerce project security, integrations, APIs, headless technologies, and IT infrastructure required to support the system.

Operational Efficiencies

Licensing and Pricing Questionnaire

All the must-ask tricky questions that will help you identify any implementation costs, hidden fees, and additional expenses some vendors would never voice by themselves.

Questions and Answers

What is the difference between an RFI, RFP, and RFQ?

The RFI, RFP, and RFQ are documents and forms of communication between a buying and a selling organization.

A request for information (RFI) is issued before an RFP and is designed to educate the business interested in purchasing something. Doing so allows you to cast a wide net and engage with many suppliers, weeding out unsuitable ones early on in the process.

A request for proposal (RFP) is a detailed analysis of the vendor’s business, offerings, capabilities, features, costs, and more. This is essentially a vendor evaluation. Top-scoring vendors are invited to submit bids, issue an RFQ, participate in negotiations or further communication.

A request for quote (RFQ) is usually issued after an RFP but can be also issued in its place, depending on the type of goods and services sold. This is where the buyer is considering purchasing and wants to request pricing.

What is an eCommerce RFP?

What are the benefits of an eCommerce RFP?

What should you do before creating an eCommerce RFP?

What are the steps in an eCommerce RFP?

Who should be involved in the eCommerce RFP?

What are the common eCommerce RFP challenges?

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