Maximize the Efficiency of Your Digital Channel
Improve customer experiences and employee productivity
with a purpose-built B2B
eCommerce solution
Digital directors need accurate data to make smart decisions and powerful tools to grow sales numbers and optimize sales team processes. However, many eCommerce managers are faced with delivering results using siloed data, outdated management practices, and legacy eCommerce systems. Remove the roadblocks to your digital channel’s success with a platform specifically built for the complexity of B2B eCommerce transactions.
How does OneSmile Commerce help
B2B eCommerce directors achieve their goals?
- GROW
- OPTIMIZE
- CUSTOMIZE
- BE AGILE
Increase sales and expand your market share
- Keep your marketing and sales pipeline full with a mobile-optimized and SEO-friendly B2B eCommerce portal complete with personalized catalogs, promotions and price lists.
- Easily enter new markets with a solution that supports multiple organizations, websites, warehouses, languages, currencies, taxation rules, and payment options.
- Provide unique and relevant customer experiences with personalized self-serve B2B portals. Offer each customer group or even a particular customer the products, prices, shipping, payment options, or even an entire store-front that is customized to their needs.
- Leverage a robust promotions engine to engage with potential customers by creating custom discount and promotion rules based on their profile.
Improve operational efficiency through automation
- With OneSmile Commerce’s set of extended front-end and back-end open APIs, disconnected systems are a thing of the past. Maintain visibility into sales, product, and customer data with 2-way integrations with ERP, CRM, PIM, eProcurement, and other business systems.
- Leverage the data collected and pulled into the platform from connected business systems, such as the integration of Google Enhanced eCommerce. Build custom reports and dashboards to gain better visibility into your KPIs.
- Decrease your order handling costs with automation. Give your customers 24/7 access and control over the sales process with a self-service portal. Let your sales team focus on upselling and nurturing new prospective customers instead of mundane order entry and follow-up tasks.
- Automate your contract negotiation process and minimize costly human errors. OneSmile Commerce offers Request for Quote (RFQ), and configure price quote (CPQ) workflows built into the platform out-of-the-box.
Tailor your solution to your unique business needs
- Open-source code gives you unfettered access to your eCommerce platform, allowing you to customize, expand, or build additional features on top of robust core B2B capabilities.
- The flexible and extensive API allows you to integrate with any business system without depending on or being limited by your vendor.
- Leverage powerful PWA capabilities and create lightweight mobile apps that are laser-focused on the use cases for your specific target market.
- Become truly customer-centric with the CRM system included with OneSmile Commerce. Create your own reports that give you timely customer data without leaving your eCommerce platform.
Shorten time to market and act on opportunities
- Go to market and achieve ROI faster with a solution that’s built for B2B and completely customizable to your unique industry, customer, or business requirements.
- Grow with an eCommerce platform that quickly adapts and adjusts to the changing demands of the industry through its open-source nature and the ever-growing ecosystem of contributors and partners.
- Easily change your selling models or launch new channels be it B2C, B2B2C, B2B2B, or B2G- all with one platform.
- Scale without worrying about degrading the performance of your eCommerce website. Designed with B2B complexity in mind, OneSmile Commerce easily handles catalogs with millions of SKUs.
Want to know more about improving your B2B eCommerce channel?
Business leaders need eCommerce platforms that are flexible and can accommodate their ever-changing needs. In this report, made in partnership with IDC, we explore the right strategies for digitizing B2B eCommerce.
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Discover how to put together a successful eCommerce team, manage roles, and when outsourcing makes sense. Explore the characteristics of a successful eCommerce team and how you can achieve them in your business.
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To improve team productivity, eCommerce managers should fully utilize the workflow and automation features in their B2B eCommerce platform. Learn how workflow automation technology helps your digital transformation.
Download the Copy